Terms and Conditions

• The person responsible for the payment understands and agrees that all deposits and charges are incurred by brooklynnylimoservice.com and are non-refundable if the service is not canceled.
• Acceptable payment methods include cash, checks, and major credit cards. ( Visa, MC, Discover). 3.5 percentage surcharge on credit cards
• The Customer authorizes all unpaid deposits and balances with verbal or signed acceptance of the services.
• When you pick it up, payment will be required.
• brooklynnylimoservice.com reserves all rights to replace any vehicle with another one if it’s the same size or larger vehicle and the vehicle is not different in color. All prices are contingent on availability when booking and rates can change without notice.
• Smoking is not permitted inside brooklynnylimoservice.com vehicles. If a passenger is found smoking inside the car will be asked to put out the cigarettes or cigars, and the Customer is subject to 100 dollars for each incident. It is illegal to possess, sell, and consume any narcotic. Infractions could immediately cancel your service contract and forfeit any fees or deposits due for service.
• Customers are entirely responsible for clean-up charges due to negligence or vomit. $350.00 cost for car damage caused by the passengers
• Drivers cannot exceed the number of passengers listed on your contract.
• The gratuity for the driver has not been required; it would be significantly appreciated
• if brooklynnylimoservice.com is not responsible for delays caused by traffic conditions, accidents, or other acts of God. Any delay caused by the above causes will be refunded at the end of the scheduled charter. The Customer is responsible for the total amount due to any reduction in vehicle or service duration.
• Your charter may be extended beyond the allotted time frame. If this happens, you will be billed for the rest of your time in one-hour increments. This charge will be proportionate to the standard charges for that day, which will be stated on your contract.
• Children under 21 are not allowed to drink alcohol. Alcoholic beverages are not permitted in vehicles for passengers under 21 without a parent or guardian present. If alcoholic beverages are detected on a person under 21, the ride will end with the forfeiture of any charges and deposits. Minors are not permitted to drink alcohol. Alternative drinks are available at the Customer’s request at an additional charge.
• The person responsible makes payment. All charges and deposits are taken care of by brooklynnylimoservice.com and are non-refundable in the case of cancellation.
• No refunds are available when the service is terminated due to unruly behavior, damages to the vehicle, or any other reason brooklynnylimoservice.com believes valid. brooklynnylimoservice.com reserves all rights to refuse service if it is deemed essential.
• Unwinding from the sunroof while the vehicle is operating is not permitted. Minors cannot use the car without the sunroof shut or locked. The dividers must remain secured.
• brooklynnylimoservice.com’s employees, as well as brooklynnylimoservice.com, are expected to make decisions on their own.

brooklynnylimoservice.com cannot be held responsible for the following:

• The luggage or other items carried on can be damaged or lost, including its contents. Things that are susceptible to damage during transit
• While we’re pleased to let you bring your compact disks, videotapes, and other personal belongings, we are not responsible for items in the vehicle during or after the limousine rental period.
• Any failure or inability to use the service, irrespective of the reason, includes but is not the limitation of communications issues or other shortcomings with transmitting or delivering information accessible through it.
• Suppose there is any physical injury to the limousine caused by the Customer or any other passenger. In that case, the limousine will incur an additional fee of $350.00 to fix and clean the limousine. This applies to anyone who gets sick inside the limousine. brooklynnylimoservice.com is the sole party responsible for determining whether the limousine is unsuitable or worn out in unusual ways. It also has the knowledge and experience to manage all-hire limousine use.